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ABOUT SKYTERRA
Customer Transition Program
The launch window for Skyerra 1 is scheduled for the fourth quarter 2010. To facilitate a smooth transition to our next-generation network, we have developed technology to allow current subscribers to continue to operate their existing devices on our next-generation satellites until the end of the "Emulation Period".
Currently there are two major components of the Customer Transition Program: Device Upgrade and Registration Card. Details on each of these components are described in the tabs below.
Customer Transition Incentive Program:
Device Upgrade Initiative Highlights
The device upgrade will provide our valued MSAT customers a smooth transition to our next-generation network where they will experience the power of our integrated satellite-terrestrial network.
- SkyTerra enterprise customers with active MSAT-G2 equipment and up-to-date accounts will qualify to receive a new next-generation device (mounted or handheld) at the time of service transition for each active terminal they operate.
- All Government customers with active accounts will receive a new next-generation device, regardless of the type of device they are operating.
- Enterprise customers with 10 or more active Westinghouse or Mitsubishi terminals will also receive a new next-generation device (mounted or handheld) for each unit.
- Each new mounted next-generation device will require a 36-month contract with SkyTerra for next-generation satellite services, while each new handheld next-generation device will require a 24-month service contract for next-generation satellite services.
- Enterprise customers operating less than 10 of the Westinghouse or Mitsubishi models will receive a 40% subsidy toward the purchase of a new next-generation device (mounted or handheld), up to a maximum subsidy of $375 per device, with mounted devices requiring a 36-month service contract and handheld devices requiring a 24-month service contract.
Interested in a new next-generation device for each of your current MSAT radios*?
Just fill out the Customer Transition Registration Card below listing all your active radios to be eligible to participate. Every field must be completed; then hit the submit button. Register today!
Customer Transition Registration Card
YES! I want a new next-generation device for each of my active MSAT radios. **
Please register all my terminals listed below:
* MSAT Radios include the MSAT-G2, Mitsubishi and Westinghouse terminals
**Details on next-generation device upgrades are described under the Tab Device Upgrade
